Privacy Policy

This privacy policy sets out how Crown House Flowers uses and protects any information that you give Crown House Flowers when you use this website.

Crown House Flowers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Crown House Flowers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:
• Name
• Contact information, including email address
• Other information relevant to customer surveys and/or offers. 

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may use the information to customise the website according to your interests. 

E-MAIL

We respect the privacy of personal e-mail accounts and we store your e-mail addresses securely. We will not send you unwanted junk mail, and your details will not be passed to ANY organisation beyond Crown House Flowers without your explicit permission. From time to time we may use e-mail to keep you updated with news about special offers, as well as anything you show an interest in, either online, or through other contact with Crown House Flowers. If you do not want to be kept informed in this way, please let us know. 

DISCLOSURE OF INFORMATION

Crown House Flowers complies with the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. Crown House Flowers' people and those working for agents or contractors of Crown House Flowers have a responsibility to keep your information confidential and will only use it to offer products and services on behalf of Crown House Flowers. The personal details that we use to provide or promote our products and services as well as any information taken from you while you are using this web-site, will NOT be passed to ANY organisation beyond Crown House Flowers to be used for marketing purposes. Your details may sometimes be shared with Crown House Flowers contractors or agents in order to provide you with Crown House Flowers products and services you have requested, but we will make this clear to you in the relevant terms and conditions we give you when you order. We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests, to operate our systems properly or to protect our users and ourselves.

CONSENT

By using this web-site, you agree that we may collect and use information as described in this policy. We will always make clear how we do this, and allow you to tell us whether and to whom your information may be disclosed.

LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.